1. WHAT SIZE SHOULD I ORDER?
On the description we will have a brief description of each item to help you with sizing.
Check out our advice and see our online size guide for more details!

2. WHERE IS MY ORDER?
As long as you have entered your correct email address and phone number, you should receive updates via email and text message on when your order will be delivered.

3. I NEED TO AMEND/CANCEL MY ORDER!
Unfortunately, due to the rapid time of our processing order turnover, we cannot amend or cancel an order. This is to ensure you can receive your parcels ASAP!
Due to this reason, please ensure you have entered all the correct information and sizes before purchase.

4. WHAT IF I AM NOT HOME FOR MY DELIVERY?
No worries! We totally understand we have busy customers! Our courier will attempt to deliver your parcel again!

5. HOW TO I USE MY STORE CREDIT?
You will be emailed a unique code for use of your store credit to apply at checkout. If you haven’t received this, email support@sibericaswim.com and they will be happy to assist!

6. HOW CAN I PROPERLY CARE FOR MY BIKINI?
Please see our Care Instructions on our website for the details on how to properly care for your bikini. Please follow this carefully as we do not accept returns on worn bikinis for obvious hygiene reasons!

7. HAVING TROUBLE PLACING AN ORDER!
No problem! Drop us an email and if we are having a technical issue, we will fix this. If not, we will be happy to assist with the issue.

8. WHEN ARE YOU HAVING SALE/PROMOTION?
We have multiple sales throughout the year!
Sign up to our news letter at the bottom of the page in the footer for exclusive content and we will keep you up to date with offers, sales and discount codes throughout the year.

For other questions please contact us HERE