- Return Format 👇🏼
- Items may be returned within 14 days of receiving for Refund / Exchange.*
- You always must send us the SET Top + Bottom, also if you need to change the size only of one piece.
- Items MUST ARRIVE at our Return Center no later than 14 days from the day you receive the item(s).
- Items must be unworn and returned in original packaging, tags, and garment bag.
- Customer is responsible for all shipping costs on all exchanges.
- The item is your responsibility until it reaches us.
- We recommend that you send the parcel using recorded delivery.
- The return has to be within 14 days so example if you receive an order on the 1st July then it needs to be returned to us before the 14th July. This is does not apply to pre-order items.
Non refundable items:
Any items that are worn, damaged, stained or deodorant marks.
Please note, we don't accept back any items with the tags and slips removed under circumstances.
Please make sure your item is in perfect condition upon arrival as once the tags are removed Siberica Swim are not held responsible for the item.
We accept one time exchange for each order.
Warning! In the event of a refund, the cost of the returned product will be refunded only; if the customer has not paid the shipping costs at the time of purchase (for example promotion in progress, etc.) the shipping costs incurred by Siberica Swim will be subtracted from the total refund and will in no case be refunded.
* On discounted products / final sales / items purchased with coupon code; we don't accept returns, but we only issue a credit to be used without expiration.
* Items from Outlet section aren't refundable and exchangeable.