• Shortly after dispatch you will receive a email/sms with tracking information. So please be sure to check for this email to keep track of your parcel.
  • We ship for FREE WORLDWIDE for orders over €100.
  • We offer a free shipping in Italy.
  • Please note that order preparation takes 0-3 days, depending on the time of the order and country to ship.
  • You can consult all the shipping costs in detail at the time of checkout.
  • All on stock items will be shipped from our Italian warehouse.
  • Made-to-order items can be shipped from our extra-eu warehouse.
  • If you buy one or more items in pre-order, it means that the item is in production. In the case of mixed orders with items available immediately and in pre-order, a single shipment will be made when all the items are ready.
  • We are not responsible for any delays caused by the shipping company.
  • There may be courier delays due to Covid-19, for which we are not responsible.
    International shipments may be subject to import taxes, duties and custom fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient. 

    We are unable to redirect goods once the order has been dispatched.
    In the event of an unsuccessful delivery and the package is returned to Siberica we will contact you and dispatch the package for a second time. You will be responsible for the additional shipping charge.
    Siberica does not take any responsibility for items that may be lost or stolen in transit. In the very rare circumstance that this does occur, we will do whatever we can to help track the parcel.
    All orders require a signature on delivery, make sure your supplied address is attended during business hours.
    We are not responsible if the package is delivered to the neighbor or who has signed for you. Make sure you are present at the time of delivery.

    For any further queries about shipping please contact us.