- WE UNDERSTAND THE IMPORTANCE OF RECEIVING YOUR PACKAGE WITHOUT PAYING ADDITIONAL DUTIES AND TAXES.
FOR THIS REASON THESE EXPENSES ARE COVERED BY US AND YOU WILL NOT BE ASKED FOR ADDITIONAL AMOUNTS AT THE TIME OF DELIVERY. ❤︎
- Shortly after dispatch you will receive a email/sms with tracking information. So please be sure to check for this email to keep track of your parcel.
- We ship for FREE WORLDWIDE for orders over 100€.
- Please note that order preparation takes 0-3 days, depending on the time of the order and country to ship.
- You can consult all the shipping costs in detail at the time of checkout.
- All orders will be shipped from our Italian warehouse.
- We are not responsible for any delays caused by the shipping company.
- There may be courier delays due to covid-19, for which we are not responsible.
We are unable to redirect goods once the order has been dispatched.
In the event of an unsuccessful delivery and the package is returned to Siberica Swim we will contact you and dispatch the package for a second time. You will be responsible for the additional shipping charge.
Siberica Swim does not take any responsibility for items that may be lost or stolen in transit. In the very rare circumstance that this does occur, we will do whatever we can to help track the parcel.
All orders require a signature on delivery, make sure your supplied address is attended during business hours.
We are not responsible if the package is delivered to the neighbor or who has signed for you. Make sure you are present at the time of delivery.
For any further queries about shipping please contact us.
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Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
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